Delivery Policy

We strongly suggest that you request shipping your order to a business address.

By law we may only deliver packages containing wine to an adult (at least 18 years of age). Shipments will not be delivered if the recipient is not 18 years of age, or does not have an acceptable form of identification such as an identity document, driver’s license, passport or birth certificate.

If no one is available at your requested delivery address when we deliver the products you ordered, our courier will retain the products and we will tell you about the attempted delivery. If the courier returns the products to us, you must pay for any further delivery.

We are not liable for any loss occasioned by any delay in the delivery of any order.

By law we may only deliver products to physical addresses and may not deliver products to Post Office boxes.

Please note that the online wine sales from this store is only for South African customers. For online purchases in Europe, please visit our partner store EU Shop, or view other options on the Rest of the world page.

Vintages for wines is subject to change without prior notice.

Delivery cost is calculated per order, regardless of the number of bottles ordered. We recommend ordering in multiples of 6, as this reduces the risk of breakages.

Shipping and delivery is estimated based on availability of the products you ordered and receipt of your payment. Orders are confirmed by email. Delivery takes about 10 working days.